Overview :
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Title: Associate Resolutions Specialist, Virtual Card
Location: Draper, UT, 84020
Duration: 6 Months
Job Type: Contract
Work Type: Hybrid
Shift: 8am-4pm
JOB DESCRIPTION:
We are looking for a Payment Exceptions and Resolutions Analyst for client's Virtual Card Customer Experience Operations team.
This dynamic contributor will regularly interact with customers and vendors to resolve their Virtual Card payment issues.
Will be a Subject Matter Expert that is accountable to resolve issues in a timely and satisfactory manner while creating positive outcomes for the business, our customers, and our vendors.
Possesses excellent organizational and time management skills must possess ability to prioritize and balance multiple tasks simultaneously
Has proven ability to learn and adapt to new processes and procedures
Experience reviewing, analyzing and resolving medium to highly complex payment processing issues.
Experience partnering with multiple internal teams(such as Collections, Disputes, Virtual Card Delivery, Product, and Engineering) to continually improve processes and procedures
Exceptional customer service and communication skills.
The ability to cater communication to the appropriate level/channel: team members, cross-functional teams, customers, vendors, and bank partners
Excellent organizational and time management skills - the candidate must have the ability to prioritize and balance multiple tasks simultaneously
Experience with Google Suite.
Competencies (Attributes needed to be successful in this role):
Attention to details
Values
Learning Abilities/Tech Savvy
Communication
Team player
TekWissen Group is an equal opportunity employer supporting workforce diversity.
...LaSalle Network is partnering with a fast-growing company in downtown Chicago to hire a Part-Time Receptionist! This is more than just a front desk rolethis team is looking for someone who can bring warmth, reliability, and organization to a collaborative and people-first...
..., Vacaville, CA 956889:00 AM - 5:00 PM If you would like assistance with setting up your CAL Careers account, List eligibility and... ...Senior Librarian (CF) or Librarian (CF) when applicable, the Library Technical Assistant (LTA) (Safety) is responsible to ensure Developmentally...
...looking for a motivated and passionate Mortgage Loan Originator to join our team. In this... ...analyzing loan applications, assessing underwriting requirements, and guiding clients... ...work schedule with the ability to work remotely. Access to top-tier products and technology...
...their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. Our Retail... ...company Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative...
CANBY FIRE DISTRICT 221 SOUTH PINE STREET CANBY, OREGON 97013(***) ***-**** Updated: January 16, 2025 FIRE INSPECTOR Job Announcement $78,500 - $101,000 The Canby Fire District, located in Clackamas County, is seeking a candidate for the position of Fire...