Job Description
About MiniLuxe
Over the last decade, we have been reimagining and revolutionizing the world’s most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world’s leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.
We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don’t just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team!
About this Role:
The Senior Studio Manager is responsible for the financial performance and operational excellence of multiple studios within an assigned area. The Senior Studio Manager serves as a market lead influencing performance, offering development, and ensuring brand standards.
What You’ll Accomplish:
Studio Leadership
· Acts as a market lead for a group of studios
· Leads a First team culture in studios
· Ensures accountability of clean standards in all studios
· Supports studio teams in delivering on client experience and handling conflict resolution
· Accountable to the execution of company initiatives
· Ensures operational excellence in all areas of the business
· Coaches and develops a team of studio support and service providers
Driving Studio Revenue & KPIs
· Develops quarterly business plans to achieve key business drivers for assigned studios
· Drives gross margin by managing studio utilization and optimization
· Identifies opportunities to maximize staffing levels across studios
· Drives revenue based on achieving studio budgets
· Effective P&L management ensuring profitability of studios
· Actively sources opportunities for in-studio events and buy-outs
Training and Development
· Responsible for the onboarding and training of new team members in the market
· Provides ongoing training and development for a group of studios
· Identifies top talent and creates career progression plans
· Develops a bench of talent for succession planning
Who You Are:
· 3+ years of leadership experience
· Proven track record in operational excellence, revenue driving and profitability
· Excellent communication, verbal, and written skills
· Exceptional interpersonal, planning and organizing, and leadership skills
· Highly motivated, results-oriented, and a self-starter
· Ability to influence, motivate, and communicate cross functionally
· Exceptional analytical and strategic planning skills with a strong attention to detail
· Effective organizational, time management and delegation skills
· Problem solver, able to manage operational issues with resilience
· Possess an overwhelming desire to exceed expectations
MiniLuxe Benefits – What's in it for you?
In return, you are rewarded with a competitive compensation package including
· Competitive salary
· Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits)
· Unlimited Time Off
· Retirement savings account aka 401k
· Free Services & Retail Discounts
· Flexible Schedules
· Continued learning opportunities
Job Type: Full-time
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