Job Description

Charlotte is hiring a responsible, driven, and team-oriented dog trainer. As the Dog Trainer, you will follow positive training philosophies. You will be responsible for brand consistency, delivering all program offerings and maintaining operational standards within the store. Current dog training experience is preferred along with a commitment to showing a genuine interest in enhancing communication and teamwork between dogs and pet parents by offering positive solutions and rewarding success while providing a fun and safe environment for dogs, pet parents, and store partners.

Pay & Perks

• Free DayPlay for your dogs (up to 2) when you’re on duty
• Career development opportunities
• Full-time employees are eligible for benefits after a 60-day waiting period
• 401(k) retirement plan & company match for employees 21 and older

Duties & Responsibilities

• Conduct Training Sessions 
• Lead or support day camp training, group classes and private lessons for basic obedience (sit, stay, come, leash manners, etc.) 
• Practice positive reinforcement techniques under supervision 
• Learn from Senior Trainers
• Work Directly with Dogs 
• Handle dogs of all sizes, ages, and temperaments 
• Practice basic training cues and socialization exercises 
• Reinforce good behavior with treats, toys, and praise 
• Communicate with Pet Owners 
• Explain techniques and homework to clients 
• Offer support and encouragement to help owners stay consistent 
• Answer basic questions under trainer supervision 
• Track Progress and Behavior 
• Keep accurate training notes for each session 
• Report any behavioral concerns or improvements to the lead trainer 
• Maintain a Safe & Clean Training Environment 
• Sanitize training areas and equipment 
• Ensure dogs are safe and comfortable during training 
• Follow proper handling procedures to prevent accidents or injuries 
• Participate in Ongoing Education 
• Attend staff meetings, workshops, or webinars 
• Stay up to date on modern training techniques and animal behavior science 
• Support Facility Operations (if applicable) 
• Help with kennel cleaning, feeding, or walking dogs if part of a daycare or boarding facility 
• Assist with client check-in/check-out procedures 

Qualifications

• Minimum of 1-2 years of recent animal handling experience
• Must present 2-3 professional client references
• Ability to stand for up to 8 hours and bend repetitively
• Ability to lift and carry dogs and equipment weighing up to 40 lbs.

These qualifications and experiences help ensure that the Trainer maintains high standards of care and safety, creates a welcoming environment for pets and owners, and works well in a fast-paced team environment. You’re right for this role if you can demonstrate competencies in the following areas: 

• Willingness to work flexible hours, including weekends and evenings. 
• Experience 
• Basic experience handling dogs (personal pets, dog walking, volunteering at shelters, etc.) 
• Comfortable working with dogs of all breeds, sizes, and energy levels 
• Demonstrated interest in dog behavior or training (through reading, online courses, or informal experience) 
• Customer service or people-facing experience is a plus (trainers need to coach humans as well as dogs!) 
• Experience using positive reinforcement techniques (even if informally) is highly preferred 
• Previous work in pet care (daycare, boarding, vet clinics, grooming, etc.) is a bonus but not required 
• Excellent communication and interpersonal skills. 
• Patience, compassion, and a deep love for animals. 
• Physical ability to stand, walk, and handle dogs for extended periods. 

Digs Dog Care provides fun, top-notch doggy daycare, boarding, grooming, and training services. Our focus is keeping pets happy, safe, and healthy by ensuring that our employees are trained and interacting with them all day long.

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