Customer Support Representative (English) Job at RateHawk, Remote

SXlwSmFpVXljelNyeGlsQVh5U3Y0WUxXYnc9PQ==
  • RateHawk
  • Remote

Job Description

Hey there!

Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (English language) to help us keep our clients happy and our operations smooth.

Who We Are:

We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!

Job Responsibilities:

  • Being front line voice and ears of our company, providing customer support via calls and emails for our international clients and partners;

  • Assisting clients and partners with existing reservations and questions before booking;

  • Distributing requests among departments and teams;

  • Logging activity in CRM.

Requirements

What You’ll Do:

  • Advise clients: You will serve as thefront line voice and ears of our company, providing customer support via calls and emails for our international clients and partners;
  • Communicate: Assist clients and partners with existing reservations and answer questions prior to booking;
  • Work with systems: Distribute requests among departments and teams and log activity in CRM.

What We’re Looking For:

  • English Proficiency: Upper Intermediate level (both spoken and written).

  • Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.

  • Quick Learner: Ability to learn quickly and stay results-focused.

  • Tech Requirements: A functioning computer and microphone.

Benefits

What We Offer:

  • Remote Work: Work from the comfort of your home.
  • Great Team: Join a young and active team of super specialists.
  • Convenient Schedule: 5/2 (Monday-Friday) from 9 a.m. to 18 p.m. (GMT+2) or 2/2 from 9 a.m. to 21 p.m. (GMT+2).
  • Competitive Salary: Earn a base salary of 700 EUR + up to 100 EUR in bonus KPI.
  • Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
  • Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
  • Perks: Enjoy corporate discounts on hotels and other services.

The Process:

  • Application and Assessment: You'll receive an assessment link when you apply, if there's a match, you'll be invited to an interview with our HR.
  • Meeting with HR: A friendly chat with our HR team.
  • One minute Internet Speed Test: Just to make sure you’re all set for remote work.
  • Interview results and offer!

If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

Job Tags

Remote job, Monday to Friday,

Similar Jobs

A & R Transport

CDL-A Truck Drivers Home Daily / Often Job at A & R Transport

CDL-A Truck Drivers Home Daily / OftenHome Most Weekends Avg $1400+ per wkFull Benefits Assigned Late Model TrucksAlso Needing Owner Operators For TopPaying Liquid Loads Plate Program 100% FSC$15k Sign-on for Owner OperatorsTank & Hazmat EndorsementImmediate... 

Triaplex, Inc.

Software Engineer (C++ and Python) - Clearance Required Job at Triaplex, Inc.

 ...Triaplex, Inc. is looking for Software Engineer with a background in C++ and Python to join our team. This position will support a mission-focused customer during the full life-cycle development of a Radio Frequency Processing System . Additional experience with RF... 

BAF Transport INC

Class A FedEx Ground Truck Driver Job Job at BAF Transport INC

Class A FedEx Ground Truck Driver JobSOLO POSITION FedEx Ground:*Runs Monday - Friday Day Shift/ Nights Shift.Drop & Hook only. No touching freight.Pay 60 per mile..+ bonus $100s paid every 1 month. PAY WEEKLY 1,200 /1,350 Home Every Day1 week paid vacation... 

Amentum

Aircraft Mechanic I (UH-60) CBA Barstow Daggett Job at Amentum

The **Aircraft Mechanic I (UH-60 Mechanic Specialty)** troubleshoots malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneudraulic, engines, auxiliary power unit, and ventilation and heating systems.+ Repairs, replaces, and rebuilds... 

Catch Vibe Voice

Customer Service Assistant Job at Catch Vibe Voice

 ...About Us Catch Vibe Voice is a logistics and operations company dedicated to delivering top-quality service with precision, efficiency, and integrity. Located in Jersey City, NJ, we specialize in warehousing and distribution solutions that keep supply chains moving...