Heartstone Farm in Dover Maine is looking for one customer service rep to join our 8 person strong team. Our ideal candidate is attentive, motivated, and hard-working.
Benefits
· Provides prompt, efficient, friendly service to all customers, wholesale and retail.
· Processes customer needs, complaints, and problems
· Maintains customer contact as needed
· Performs Order entry continuously; daily
· Manages dated orders
· Documents all Order Entry to build departmental KPI’s
· Works directly with Operations Manager to streamline Customer Order Forms and Order Entry
· Provides follow-up calls and reminds customers to place their orders
· Completes all vendor and item set-up forms
· Serves as a liaison with all the proper parties to ensure that forms are completed in their entirety and that information is accurate and up to date
· Responds to customers comments and complaints
· Inputs and communicates all sample requests, email and other forms of communication
· Communicates distribution issues to the operations manager, and follow up for resolution
· Communicates/transfers special requests and key-account issues and inquiries to Supervisor
· Obtains, learns, and maintains routing guides for key account customers
· Communicates requirements to and alerts Supervisor of any issues
Requirements:
Minimum 2 years customer service and sales experience required; Able to thrive in a fast paced, high-volume environment; Strong verbal and written communication skills; Strong analytical, organizational and follow-up skills; Ability to prioritize and manage multiple tasks; Reliable and punctual with a good work ethic; Friendly personality; Proficiency in MS Office suite. Must be able to communicate clearly and effectively with managers, and customers.
Job Type: Full-time Remote work from home.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Carrollton areas. ~ Must be available for a minimum of 3 of 5 weekdays ~ Must be at least 18 years of age. ~ Must have a valid driver's license and your own reliable transportation to get to and from class locations. Classes are held at different child care centers...
...for market trends and a talent for negotiation? Join our dynamic real estate team where your drive and expertise will help clients navigate... ...world of property buying and selling. As a Real Estate Agent with us, you'll guide clients through every step of the process...
...regional warehouse locations in Arkansas, New Jersey, and Nevada. We service retail stores such as but not limited to Albertson, Safeway, and Kroger in various locations within the West, Central, and East Coast Regions. We'rehiring immediately. We offer a competitive...
...perspectives to drive innovation? Are you looking for an exciting internship or full-time opportunity for 2026? If so, Nestl's Diversity... ...perspectives and driving innovation. Apply now to the 2026 Finance & Accounting Internship program to unlock your full potential...
...and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.