Summary The Operator is responsible for the day-to-day call center functions, ensuring that both our interpreters and clients are connected in a timely manner, while maintaining Operator performance expectations (handle time). This role will handle various tasks including taking in-bound calls from our clients, collecting and verifying client auto populated data and transferring calls to an over-the-phone interpreter. Essential Duties + Responsibilities Answer in-bound calls; (Fast paced environment) on average 300- 400 calls per day Collect and verify client data; including access codes, employee identification, reference numbers, and various other data as needed. Ensure quality of phone lines and connection between all parties Complete operator reports using Adminica system to ensure all problems are notated for future reference Other duties as may be reasonably requested Education, Experience + Skills Able to work flexible hours; including evenings and weekends Proven skills utilizing computer systems including Microsoft Suite Strong customer service skills Excellent communication skills, both written and verbal Energetic self-starter who takes initiative and creative approach to problem solving Work From Home: This is an in-office Position with the option to qualify to work from home. Standard WFH Guideline is 30 days and is decided based on the following: Must successfully complete training and show consistent performance in office for 30 days
Join Our Winning Team at Baltimores Premier Nissan Dealership! High Volume. High Energy. High Earning Potential. Are you ready to accelerate your career in automotive sales? Our award-winning Nissan dealership in the Greater Baltimore area is growing fast and...
...hourly About the Job Job Details: ~ Home Health Care Nurse ~ Revere, Massachusetts ~ Part-time ~$60 - $105 hourly... ...skills as an RN/LPN. Good computer skills. Flexibility to travel to cases as assigned as an RN/LPN. Responsibilities of a Staff...
...commitment1 week paid vacation after 6 monthsCar available for nanny useResponsibilities include:Loving care for our children... ...kitchen, bathroom, laundry, and private entranceOpportunity to live and work in a Catholic home committed to faith, service, and personal...
...working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Responsible for providing spa guests with safe and effective massage and various therapy services while consistently exceeding guest expectations.Demonstrates...
...About Us: Shamil Translation is a premier provider of certified translation and interpretation services in Bahrain and Saudi Arabia. Our mission is to bridge communication gaps and provide high-quality language solutions to a diverse range of clients. Job Description...