Summary The Operator is responsible for the day-to-day call center functions, ensuring that both our interpreters and clients are connected in a timely manner, while maintaining Operator performance expectations (handle time). This role will handle various tasks including taking in-bound calls from our clients, collecting and verifying client auto populated data and transferring calls to an over-the-phone interpreter. Essential Duties + Responsibilities Answer in-bound calls; (Fast paced environment) on average 300- 400 calls per day Collect and verify client data; including access codes, employee identification, reference numbers, and various other data as needed. Ensure quality of phone lines and connection between all parties Complete operator reports using Adminica system to ensure all problems are notated for future reference Other duties as may be reasonably requested Education, Experience + Skills Able to work flexible hours; including evenings and weekends Proven skills utilizing computer systems including Microsoft Suite Strong customer service skills Excellent communication skills, both written and verbal Energetic self-starter who takes initiative and creative approach to problem solving Work From Home: This is an in-office Position with the option to qualify to work from home. Standard WFH Guideline is 30 days and is decided based on the following: Must successfully complete training and show consistent performance in office for 30 days
**Position Summary...****What you'll do...**The **Special Services Executive Protection** team employs a comprehensive, risk based, safety and security program in support of the company's executive leadership. Safety and security are primary elements of the program,...
Our client, a leader in the beverage industry, is looking for a witty, culturally savvy Social Copywriter to bring bold, scroll-stopping voice to a national campaigns. Youll write engaging, thumb-worthy content across all major platforms (Instagram, TikTok, X/Twitter,...
**Facility:** Chula Vista Medical Center**City** Chula Vista**Department****Job Status**Regular**Shift**Evening**FTE**1**Shift Start Time****Shift End Time**AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association;...
...Overview Join our team as a evening shift, PRN, Lactation Consultant, Registered Nurse in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources...
...beauty. With aim to have the best talent in the US, so physical location is not an issue. *****This is a Remote Position***** The SEO Director will lead the SEO team of 3+ team members. This role will be responsible for guiding the agencys SEO service offering, defining...